2-3 days. All website orders are shipped on a Royal Mail 48 hour service, with tracking supplied on dispatch.

Orders received before 12pm are packed by hand and shipped the same day. You can choose a 24 hour service at checkout.

For large orders and personalised gifts, including custom branded gift notes, there will be a lead time. Check the product page or email info@booni.co.uk and we will confirm it for you.

For gifts we hold in stock, less than you might think. Our team can pack up to 3,000 boxes a day, so volume on its own is rarely the constraint.

Anything custom branded or bespoke can take 2 to 3 weeks from the point your artwork is signed off.

For Christmas, please confirm your numbers as early as you can. Festive stock is finite and the popular gifts do sell out.

For online orders, tracking numbers are updated as soon as Royal Mail have scanned the parcel. This can take a few hours from the moment you check out.

For corporate and email orders, you will receive tracking information by email once the gifts have been dispatched.

Yes. We can ship to your office in either pallets or boxes, the choice is yours.

Once you place your order, our team will get in touch to schedule the delivery date and agree how you would like the gifts to arrive. For pallet deliveries, please give us a contact name and number for someone at the receiving end.

Yes, that is exactly what we do.

Before checkout you will see a space to upload a spreadsheet of your addresses. We run this through the Royal Mail system before dispatch to flag any issues, then send the same spreadsheet back with tracking information so you can see where everything is.

For longer lists it is worth speaking to one of the team first, as we may be able to offer a discount on volume.

Yes, we can. The cost is sometimes significant, so please get in touch for an idea of what it might be.

Some items cannot be shipped abroad, such as plants, flowers and seeds. We can make substitutions in that case.

Yes, of course. We have a few options to make your company stand out.

• Custom branded gift notes, printed on A6 350gsm recycled cards. You can design the front and back with your message, or leave the message side blank so we can write different messages for different people.

• Laser engraved logos on our wooden gifts

• Printed sleeves that wrap elegantly around the box

• Print branding on the boxes themselves.
  

Send us your logo and a rough budget and we will come back with a couple of options.

Yes. We can swap items in and out to suit your budget, your audience and the occasion.

If you would like to do it yourself, you can build your own gift on the site. If you would rather talk it through, get in touch and we will put some options together.

Allow 2 to 3 weeks from the moment your artwork is signed off. That covers proofing, printing or engraving, and packing.

Printed gift notes can often be turned around faster. If you are working to a tight deadline, get in touch and we will tell you honestly what is possible.

Yes, we do. Our pricing is tiered, so the unit price comes down as the volume goes up.

If you have found the gift you would like, email us for a quote and we will put proper numbers in front of you.

Yes, of course. You can build your own gift on the site, or get in touch and we will design something around your budget, your audience and what you want the gift to say.

Ten years of doing this means we usually have a good idea of what will land.

Yes, and we would encourage it. Nobody wants to receive a gift they cannot eat.

Split your list into groups and we will pack accordingly. We have vegan, gluten free and alcohol free options across the range, and if someone has a specific allergy or requirement, tell us and we will work around it.

Every gift looks and feels the same from the outside, so nobody is singled out.

Yes. We can store your gifts here and release them as and when you need them.

This works well for onboarding, work anniversaries and client thank yous, where you do not know the dates in advance.

Every Booni Box helps fund homelessness prevention, and that works in three ways.

The gifts themselves are sourced from social enterprises and independent, purpose led makers, so your spend supports them directly.

Profits fund our Kitchen Clubs, community meals run with Age UK that tackle loneliness and social isolation.

And we run community volunteering, where teams pack care packages and serve hot meals to people sleeping rough.

Ten years in, this is still the reason we exist. We use food to do good.

Yes. For corporate orders we can put together an impact summary you can share internally or use in your own reporting, covering what your order funded and the makers it supported.

If your team would like to get involved directly, we also host volunteering sessions, which tends to be the part people remember.

As part of orders this year, 2026, we will be recording video stories to show you what your gifts achieved.

Get in touch with one of the team here:

info@booni.co.uk

07859032188